Privacy Policy

This privacy policy (“Privacy Policy”) describes how CraftChaser (“CraftChaser” “we” “our” or “us”), our affiliates and our subsidiaries are committed to respecting and protecting your privacy. The privacy policy communicates how, when, and why we gather information about our customers and what we do with it. Gathering this information allows us to grant you access to use our website, www.craftchaser.com  (“Website”), and any subdomains of our Website. Please read this privacy policy carefully. If you do not agree to this privacy policy, please do not register, subscribe, create an account or otherwise interact with CraftChaser at www.craftchaser.com or if you have, please immediately contact us to remove your account. Our Website enables you to search for alcoholic beverages and other products, place and schedule orders with licensed craft beer vendors, and create personalized accounts (“Service”).

By verifying you are over 21 on our Website splash page and entering our Website, you accept the practices described in this privacy policy.

If you have any questions about our privacy policies please contact us at hello@craftchaser.com.

Information Collected

CraftChaser collects personal information about members to customize the content and/or the layout of the site and to contact members regarding their accounts. If a member chooses to place an order through the site, we collect additional information including, but not limited to, the member’s name, billing address, shipping address, date of birth, date of order and products purchased. This information will help us give you a better online shopping experience and allow you to have access to reward and referral program benefits.

Information Automatically Collected through the Website

Tracking Information and Cookies. Tracking information is automatically collected and stored as you navigate through the Website, including but not limited to, browser type, page views, IP address, referring/exit pages, information about how you interact with the Website’s pages and third party links, and traffic and usage trends on the Website. This tracking information is known as non-personal information which also includes general statistics about each user and each member that visits the Website. This information is recorded, collected and analyzed to understand the usage of the Website. Also, we automatically gather certain information about the use of the site, such as how frequently certain areas of the site are visited, including through the use of cookies, web beacons and other technologies. This tracking information may be collected through the use of cookies.  A cookie is a small amount of data that is sent to your browser from a web server and stored on your browser. A website may use cookies to recognize repeat users or track web usage behavior. Cookies take up minimal room on your device and cannot damage your device’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.

Your browser allows you to deny or accept the use of cookies; however, at this time, our Website is not configured to read or respond to “do not track” settings or signals in your browser headings.  Also, there may be some features of our Website that require the use of cookies. You should be aware that CraftChaser cannot control the use of cookies (or the resulting information) by third-party sites to which you visit from the Website. The use of cookies or your information by third parties is not covered by our Privacy Policy. We do not have access or control over these cookies.

Information Collected from Vendors and 3rd party services.

The vendors supplying your orders may collect and retain personal information and non-personal information about you, such as your name, payment information, address, purchase history, and delivery location history. Additionally, you will be required to present government-issued identification at the time of pick-up, receipt of shipment or delivery and the barcode on the identification card or document will be scanned. The information contained therein, including your name, address, and date of birth, may be collected by a third party software company to: (i) confirm that your identification is valid, (ii) confirm that you are at least 21 years old, and (iii) verify the information you provided. CraftCaser is not affiliated with any third-retailers and their collection of personal and non-personal information.  We are not responsible for how these third party websites use information. If you visit a third party website from our Website, you do so at your own risk, and we do not assume any responsibility or liability in connection. We encourage you to become familiar about the privacy practices of any party, including CraftChaser, to whom you provide any information. We may obtain information about you, including Personal Information, from other third parties, claiming a right to share your information with us, including through third-party advertising arrangements.

Use and Disclosure of Information

We will not share or disclose information to anyone except as described in this Privacy Policy. CraftChaser uses the information to process and fulfill orders, to notify members and users of order status, and to renotify members of new products available for purchase on the Website. We also use your information to determine if we deliver to your specific region, allow you to hold a personalized account, and access all other unique features, such as but not limited to, customized products, promotions, emails, updates or special offers. In addition, we may share information if we are required to do so by law or if disclosing information is vital to identify, contact or bring legal action in order to protect CraftChaser, its customers or third parties.

CraftChaser may, on occasion, share information with third parties to fulfill transactions. We have no control over how third parties use information and assume no responsibility or liability for their use of data.

On occasion, we may employ other third parties to perform services, maintain and operate the Site, generate referral codes, create coupon codes, maintain and manage updates or newsletters sent by CraftChaser or maintain certain features of the Site. We may also employ third parties to analyze our sales data or to assist in marketing and personalizing product information. We may share information with any of these third parties only if they are trusted parties who we work closely with to ensure functionality for you, the customer. We may also transfer information as an asset in connection with a proposed or actual merger, sale, corporate reorganization, stock sale or any other change in organizational structure. In such a circumstance, any transferee would be bound by the terms of this privacy policy.

Comments you voluntarily post on public forums such as our blog will be displayed publicly along with the name you submit and the time at which you submitted the comment. Although we reserve the right to monitor and delete any activity at our discretion, all information posted is unprotected and can be seen by anyone.

Minors

If you are not 21 or older, you are not authorized to use the Website. The Website and Service are intended for access or use by individuals who are 21 years of age and older. We do not knowingly collect personal information from or about anyone under the age of 21 nor do we, or any of our third parties direct any solicitations or advertisements to minors. If you are under the age of 21, you should not attempt to access or use the Website or send any personal information about yourself to us. If we learn that we collected Information about a minor, we will act to remove that information. Under no circumstances will we serve minors under the age of 21 and will take precautionary measures to ensure the integrity of CraftChaser. If you believe that somebody under the age of 21 may have provided us personal information or that we may have received personal information about somebody under the age of 21, please contact us as soon as possible at hello@craftchaser.com. Please refer to our Terms of Service for additional details about age verification and eligibility.

How We Protect Your Information

We take reasonable precautions to safeguard your Information. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

When creating an account on our site, you are required to establish a password. We encourage you to choose a password that is at least eight characters, using a combination of letters and numbers. You are solely responsible for maintaining the secrecy of your password and information.

While we use standard security procedures and practices to safeguard information, no site is guaranteed to be 100% secure. Therefore, we do not ensure or attest to the security of information, including your information. If you transmit information to CraftChaser, you do so at your own risk.

While we make efforts to accommodate requests to restrict our use of Information, we reserve the right to delete Information if we are not able to reasonably provide a requested restriction.

Removing Information

CraftChaser will make every attempt to accommodate a customer’s request to remove personal and non-personal information. Certain laws require that we keep records regarding sale of goods for the purpose of final reporting and compliance purposes, preserve our rights, resolve disputes and enforce our agreements.

Updating Your Personal Information and Preferences; Opting Out

You may update your Personal Information and preferences at any time by making the change on our user information page. If you have received an email invitation to use our Website, App or Service but do not wish to receive marketing or other promotional messages or additional invitations in the future, you may opt-out by following the instructions in the email invitation. We will take reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to 30 days as we process your request.

Retention of Personal Information

CraftChaser will retain your personal information for the period necessary for the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Payment/Credit/Debit Card Transactions

All payments and credit/debit card transactions are processed by the third party payment processor (Stripe) on behalf of CraftChaser and the specific vendors you are purchasing your selected craft beers. CraftChaser may obtain the type, last four digits and expiration date of your credit card or debit card number from the payment processor.  We use this information for the purposes described in this Privacy Policy. This Privacy Policy does not cover the information practices of third-party payment processors.

Privacy Policy Changes

If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. To the fullest extent permitted by law, your continued use of the Site indicates your consent to the Privacy Policy as posted.

California Privacy Rights

If you are a California resident, you have the right to request specific information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at hello@craftchaser.com